Happy Holidays

We will be closed for the holidays on December 24th and 25th, and again from December 31st through January 5th.

Regular hours will resume on Monday January 6th.

During this time, Emergency Technical Support will be available according to our after hours policies.

RF Products

AM Safety Switch Interlock Recall Notification Technical Bulletin
This Bulletin affects the safety switch interlock on the AM-2.5E, AM-5E and AM-6A transmitters
Thu, 2 Apr, 2020 at 11:14 AM
Commonly Replaced parts for ETG-series Transmitters
 Below is a list of the appropriate part number and quantities in each of the current ETG 2RU and 4RU models (approximately from 2018 onwards).   Note: The...
Fri, 26 Jun, 2020 at 9:44 AM
ETG Indium Series Transmitters Output Power Reduction Table - Power Amplifiers/MOSFETs
This table displays the maximum total power output of ETG Indium Series transmitters, depending on the number of active PAs / MOSFETs.  *Based on firmware v...
Fri, 26 Jun, 2020 at 6:55 AM
ETG Indium Series Transmitters Output Power Reduction Table - Power Supplies
The following table displays the maximum output power of ETG2500, ETG3000, and ETG5000 depending on the number of active power supply units. *Note that 2RU...
Fri, 26 Jun, 2020 at 6:41 AM
How to Access and Test Internal ETG3500/ETG5000 Ethernet Port
If you are unable to access the WebUI / Web Telemetry page of your ETG3500 or ETG5000 and you are certain that your network configuration and IP addresses a...
Thu, 27 Aug, 2020 at 6:49 AM
How To Enable Two-Factor Authentication for Gmail
In order to use the Gmail SMTP servers to send email alerts from transmitters, you must enable Two Factor Authentication on your Google account. Log into ...
Wed, 8 Sep, 2021 at 1:06 PM
How To Use SMTP2GO for ETG Alerts
You can configure your Elenos FM Transmitter to send email alerts using SMTP2GO by using the following settings: Login to your SMTP2GO account, or create ...
Thu, 31 Mar, 2022 at 4:10 PM
Installing a new CCU into Genesis Elite 2HPA
Service Bulletin # 2003 March 12, 2020 HOW TO INSTALL A NEW CCU IN Genesis Elite Series 2HPA TRANSMITTER This Bulletin contains instructions, as w...
Wed, 27 May, 2020 at 2:02 PM
Low Pass Filter Replacement in ETG3500 & ETG5000
Technical Bulletin 165 October 6, 2014 This procedure describes the steps to follow to replace the the lowpass filter in Indium 4U series.
Mon, 17 Feb, 2020 at 7:57 AM
RTDS Version 1 will not work on Windows XP Service Bulletin
RTDS version 1 will not work on Windows XP.  You need to upgrade to a later version of the RTDS software
Thu, 26 Mar, 2020 at 8:06 AM